Understanding the Inbox

Your Inbox is where all your email conversations with pupils live. Every message you send appears here, and when a pupil replies, their reply lands in the same thread so everything stays in one place.

How it's organised

The left-hand panel shows a list of conversations, one per pupil. Each entry shows the pupil's name, a preview of the most recent message, and the date it was sent or received. Conversations with unread replies are flagged so you can see at a glance what needs your attention.

When you have replied, a 'replied' icon (looks like an arrow) is added to you can quickly see to whom you have and have not replied.

Clicking a conversation opens the full thread on the right, with messages displayed in order. Your messages appear in blue and pupil replies appear in a separate colour so the back-and-forth is easy to follow.

Sending a new message

To start a new conversation, click New Email in the top right corner, select a pupil, and write your message. You can also email a pupil directly from their profile or from a lesson on the calendar.

Archiving conversations

Once a conversation is resolved or no longer relevant, you can click Archive to remove it from your main inbox view. Archived conversations are not deleted.

Good to know

• Automatic messages sent by Tutonomi — such as lesson reminders and payment notifications — do not appear in your Inbox.

• If a pupil replies to an automatic notification email, that reply will land in your Inbox as a new conversation.